What is a Transaction ID (TxID)?
A transaction ID (TxID), also called a transaction hash, is a unique string of 64 characters that's given to every transaction that gets verified and added to the blockchain.
You can use your TxID to look up the transaction status and history for your deposits and withdrawals.
Where can I find my TxID?
You can log in to the official ApolloX website and go to [Wallet] - [Transaction History] to find your TxID.
In the app, you can go to [Wallets] - [Funding] and tap on the "History" icon to view your Transaction History. Click on the transaction you would like to check to find your TxID.
For issues regarding deposits or withdrawals on ApolloX, you can copy the TxID information from the transaction in question and contact our customer support team for assistance.
Additionally, you can click on the TxID to see the status of your transaction in the relevant blockchain explorer. Your funds will only be transferred to the corresponding block after the transaction has been confirmed by the nodes. Deposit and withdrawal confirmation times may take longer due to network congestion.